Warning: include(/home/content/m/b/e/mbehre130/html/hosting/sherwood/web/smartmenu/index.php) [function.include]: failed to open stream: No such file or directory in /home/content/67/6785667/html/hosting/sherwood/web/Rant/Archive/Rant_14.php on line 13

Warning: include() [function.include]: Failed opening '/home/content/m/b/e/mbehre130/html/hosting/sherwood/web/smartmenu/index.php' for inclusion (include_path='.:/usr/local/php5/lib/php') in /home/content/67/6785667/html/hosting/sherwood/web/Rant/Archive/Rant_14.php on line 13

My Thank You Rant.

I haven’t ranted for a while. Is that a sign that my life is wonderful? It must be. However, I just got back from a trip to K-Mart to buy highlighters. I could have gone to WalMart or Target but I chose K-Mart. I prefer their highlighters. When one wants to highlight, there is nothing like a Martha Stewart Highlighter.

The roots of the problem must have begun in the 60’s. Wasn’t this the first generation that became suspicious of “the man”? The children of the children of the 60’s are now the clerks and checkouts. They are the “servers” of the new millennium and they just don’t know diddly-shit about “service”.

When is the last time you got change with the phrase, “thank-you”? Like a decade or three? Why do corporate edicts suggest, “Have a nice day”? Is it just another way not to have to say “thank you”? It has gotten so bad that frequently I find myself saying “thank you” when I get my change (or bag of burgers). That is nuts! That is a reversal. The customer is now saying “thank you”!

Doesn’t it make sense that the staff should thank you for spending your money with them? Isn’t the appropriate place for these thanks at the end of the transaction? When you get your change, shouldn’t it include a “thank-you”? You know what they say now. “There you go”.

THERE YOU GO! Anything to avoid saying thank-you.

I am not suggesting an averted eye, a tug on the cap, and a quiet, “Please to be of service, Master” but a simple thank you would be nice.

When they put the change in your hand and say, “there you go” answer with “you’re welcome”. I forget to do it most of the time, but my intentions are there.

So, there’s my rant. By the way, who started putting the register receipt, bills, and coins all together into your hand? Fodder for further ranting.

Home to www.RobSherwood.com